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Questions? Troubleshooting? Support?

    • Popular Articles

    • Which BuzzTV box is right for me?

      A quick guide to the current lineup: Google TV — G Series: Google-certified, apps from the Play Store. PowerStation P6 & Classic AI (BuzzTV 6): our flagship Android boxes. X5 AX (WiFi 6): great all-rounder with stronger WiFi; when out of stock, the ...
    • Warranty and returns (RMA) — what’s covered and how to claim

      Warranty period: boxes carry up to ~12 months (repair/replace); remotes 60 days. Direct purchases from buzztv.com / BuzzTVDirect also have a 30-day return window for refund/credit (sale-priced units are warranty-only). What's covered ...
    • WiFi won’t connect or networks don’t appear

      Try these in order: Unplug any Ethernet cable, toggle WiFi off and on, and restart your router. Confirm you're using the original power supply — a third-party adapter can disrupt WiFi. Test with a phone hotspot to see if the box connects to that ...
    • How to set up a VPN on your BuzzTV box

      No VPN is pre-installed. Recommended apps: NordVPN, Private Internet Access (PIA), or IPVanish. Always install the version from the vendor's own website — some app-store builds are broken. If the Play Store is blocked in your region Download the ...
    • How to pair your BuzzTV remote (IR vs Bluetooth)

      Until a BT-400/BT-500 remote is Bluetooth-paired, it works in infrared (IR) mode — you must point it directly at the front of the box. Pairing over Bluetooth gives you full-range control. Pair over Bluetooth Open the BuzzTV Smart Remote app and tap ...