BuzzTV does not supply servers, channels or subscriptions. We make the hardware and the player. The server URL, username and password, or the playlist, come from a service provider you choose and pay separately. We cannot supply, look up or reset them.
Where the menu is:
The easy way to add one: in Server settings choose Add server via phone or PC and scan the QR code, then type the details on your phone instead of with the remote. Whoever enters them does not need to be on your network, so you can send the link and code to your provider and let them do it.
Multiple servers, groups and full steps per device: adding a server by QR code
Still stuck? Email cs@buzztv.com with a photo of the white label on the underside of your device, which we use for utility and system checks, and tell us what you see on screen. Support is Monday to Friday, 10:00 to 18:00 Eastern.