My remote won’t control my TV (volume, power, or input)

My remote won’t control my TV (volume, power, or input)

There are two separate pairings on a BuzzTV remote: (1) Bluetooth pairing to the box, and (2) "source pairing" to your TV for volume, power and input.

Fix volume / power / source

Open the BuzzTV Smart Remote app on the box and run Auto Source Pair. Then check the Max Volume toggle (bottom-right) — if it's off, the remote won't change volume.

Remotes use universal NEC infrared codes for TV volume/power/input. They work on most TVs but not every model, and swapping to another BuzzTV remote won't change that (same codes).

Need help pairing the remote itself? See: Bluetooth remote pairing · IR remote pairing.

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