BuzzTV boxes accept three connection types. Which one you use is decided by your provider, not by us.
| MAC portal | Nothing to type. Your provider authorises the box's MAC address. Normally one stream at a time, and tied to that one box. |
| XC (Xtream) | Server URL, username and password. Works on several devices, and supports multiple streams if your plan allows. |
| M3U | A playlist URL, often with a separate EPG URL. Simplest, fewest features. |
The most misunderstood point: the number of streams you can run at once is set by your provider, not the box. Recording one channel while watching another uses two connections. If only one box plays at a time, that is your connection limit and only your provider can raise it.
Your MAC address is on the white label underneath the box, or under Settings > About.
Entering the details: adding and managing servers
Still stuck? Email cs@buzztv.com with a photo of the white label on the underside of your device, which we use for utility and system checks, and tell us what you see on screen. Support is Monday to Friday, 10:00 to 18:00 Eastern.